However.lived happily ever after (actually very)! When were told a room was reserved for us at the Brice and confirmed they knew we had a dog I was tentatively mollified. Uh oh, Friday night with a dog, we've got a problem. My wife went up to office only to see a sign that said- closed! Checked, but no calls or email to let us know. Initially thought it was being resurfaced or washed. Odd as people complained pretty regularly about daily parking rate and their running out of spaces. After booking two months out arrived with wife and dog to a virtually empty parking lot. I would considering stay here again also. They knew why were being relocated and were very quick and accommodating. For anyone interested, the hotel we were moved to was the Fairfield on MLK. We would definitely consider booking here again. We also got a chance to see what a room there looks like. I'm disappointed that we didn't get to stay at the Thunderbird but I'm really impressed how the situation was handled. 4) She let us park at the Thunderbird for free. 3) She made sure that we weren't change more for the new room. When Orbitz said they couldn't find us a room, she told them there was one waiting for us. 2) She personally called another hotel and asked them to hold a room for us. She was GREAT! 1) She insisted Orbitz place us in a room in the same area of the Thunderbird. She invited us into a make shift office in one of the rooms and helped us contact Orbitz. She told us that since we booked through Orbitz, someone there should have contacted us and rebooked us at another hotel. We were met outside by a manager named Jessica. We booked our our room about a week or so before this happened and had no clue it was closed on the day of our arrival. Like many others have mentioned, the Thunderbird had a major flooding issue when of the city's sewer lines backed up in mid July and forced the hotel to close completely down. We would definitely consider booking here again.ДЇor anyone interested, the hotel we were moved.

Thunderbird email review 2017